Products: All unopened items (excluding bulk orders) in new condition may be returned within 30 days for either a refund or exchange. Shipping charges are not refundable. There is a $10 restocking fee per return. Bulk orders are not returnable.

Services: Individuals requesting a refund who have not logged-in to an online course within 30 days of enrollment OR have not moved past session one in the course, qualify to receive a complete refund less the $12 service fee. If you purchased the Kindara bundle which includes instructor consultations, an additional $25 fee per consult used will be deducted from the course refund amount.